FAQs
How long will it take to get my order?
We aim to process orders within 24 hours on business days. USPS First class mail orders generally take 2-5 business days to arrive. Delivery details will be provided in your confirmation email.
Can I pick up my ropes somewhere? I need them today.
Our Royalty Ropes are currently available in select Family Dollar Stores nationwide. You can also call us at 773-828-9581 to make special order requests.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Where's my order?
Email us at store@streetropez.com or use our online chat tool to get updates on your order.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Are you black-owned?
Yes we are a black owned and operated business.
Do you host double dutch event?
Yes we do host jump rope events. Email store@streetropez.com for more information.